In order to transition to the Kohl’s Rewards® Visa, it is necessary to issue a new card with a new card number, expiration date and security code. Starting September 16, you’ll be able to activate your new card and begin using it to earn Kohl’s rewards on purchases everywhere Visa is accepted. You’ll also have access to Visa Signature® benefits, Capital One tools and features, as well as enhanced security features. For more information about Visa Signature benefits, visit Kohls.capitalone.com/visa-benefits-guide.

This Kohl’s Rewards® Visa will not be reported as a new account and your account open date will appear as the same date currently reported on your credit file. The information previously reported to the credit bureaus will be updated with the name "CAPITAL ONE" and the credit bureaus will continue to receive updates based on your ongoing account performance. Even though this is not a new account, if you currently use credit monitoring services, they may send you a new account alert due to the name change to CAPITAL ONE. Please know this is the same account information and open date.

If you would prefer to have a Kohl’s Card that can only be used to make purchases at Kohl’s, set aside the Kohl’s Rewards Visa that will be mailed to you in September and be sure not to use it. You can use your existing card for any shopping you’d like to do. On or after September 16, call the number on the back of the Kohl’s Rewards Visa and we will get you a new Kohl’s Credit Card that can only be used at Kohl’s. If you use your Kohl’s Rewards Visa, we will not be able to reissue you a Kohl’s Credit Card.

Some of your settings, like paperless, automatic payments and your payment bank information (if you’ve made an online payment in the past), should transfer. We’ll notify you if your settings don’t transfer. You can view and update all your settings when you enroll in the Capital One online account management site.

Yes. A Kohl’s associate will be able to look up your Kohl’s Rewards Visa account to allow a transaction to go through or to make an in-store payment, which may be accepted as a courtesy. Any other account information, however, will not be available.

Starting September 16, there will be a few payment-related changes: Payment cutoff time: Payments made by mobile, online or over the phone by 8 p.m. ET, Monday–Saturday, will be credited to your account on the same day. Mailed payments received by 5 p.m. local time at our processing center will be credited to your account on the same day. Payments made on a Sunday, Thanksgiving, Christmas or New Year’s Day may not be credited on the same day. However, if your payment due date falls on a Sunday or one of these holidays, then payments made on that date will be credited as of that date. Payments in any other form may not be credited as of the day we receive them. Online: You can make online payments through Capital One’s website or mobile app. If you pay by a bank bill pay service, you will need to update that bill pay service with your credit card information including the payment address once your new card arrives. Mail: Your statements will have a new design and a new payment address. Your mailed statement will include a pre-addressed envelope for your payment. Send all payments to Capital One at the address printed on your statement. Phone: The account management phone number will change, along with some changes to the menu options. Please use the number on the back of your card. In store: Payments made at Kohl’s stores may be accepted as a courtesy. Payments may not be credited the same day they are received.