In order to transition to the Kohl’s Rewards Visa, it is necessary to issue a new card with a new card number, expiration date and security code. Starting June 26, you will be able to activate your new card and begin using it to earn Kohl’s Rewards on purchases everywhere Visa is accepted. You will also have access to Visa Signature benefits, Capital One tools and features, as well as enhanced security features. For more information about Visa Signature benefits, visit Kohls.capitalone.com/visa-benefits-guide.

This Kohl’s Rewards Visa will not be reported as a new account and your account open date will appear as the same date currently reported on your credit file. The information previously reported to the credit bureaus will be updated with the Capital One name and the credit bureaus will typically continue to receive updates based on your ongoing account performance.

Put your card in a safe place. Starting June 26, you can activate and start using your new card. Activate your new card through the Capital One Mobile app, online at Kohls.capitalone.com or by calling 888-249-3787. You may need to provide some personal information, including your date of birth and Social Security number for security purposes. Once you activate your new card, be sure to destroy any old cards.

Yes, a Kohl’s Team Member will be able to look up your Kohl’s Rewards Visa account to allow a transaction to go through or to make an in-store payment, which may be accepted as a courtesy. Any other account information, however, will not be available.

Starting June 26, there will be a few payment-related changes: Payment cutoff time: Payments made by mobile, online or over the phone by 8 p.m. ET, Monday-Saturday, will be credited to your account on the same day. Mail payments received by 5 p.m. local time at our processing center will be credited to your account on the same day. Payments made on a Sunday, Thanksgiving, Christmas or New Year’s Day may not be credited on the same day. However, if your payment due date falls on a Sunday or one of these holidays, then payments made on that date will be credited as of that date. Payments in any other form may not be credited as of the day we receive them. Online: You can make online payments through Capital One’s website or mobile app. Mail: Your statements will have a new design and a new payment address. Your mailed statement will include a pre-addressed envelope for your payment. Send all payments to Capital One at the address printed on your statement. Phone: The servicing phone number will change, along with some changes to the menu options. Please use the number on the back of your card. In-Store: Payments made at Kohl’s stores may be accepted as a courtesy. Payments may not be credited the same day they are received.

Please note: Any one-time payments previously scheduled on your old account management system on or after June 22 will not be processed and will need to be rescheduled with Capital One starting June 26.