Kohl's | Capital One - Get ready for a new card and rewards that go further

Earn rewards on purchases everywhere

Activate your new card today and start earning rewards everywhere Visa is accepted—not just Kohl’s. Follow the steps below to activate and begin using your new Kohl’s Rewards® Visa.

Set up your online account.
Once your account is set up, be sure to also activate your new card by following the prompts.
You can also activate your card by calling 888-249-3787

Enroll and Activate Now

Watch how easy it is to set up your online account

Even if you previously managed your Kohl’s Card online, you will need to enroll with Capital One. If you already have a Capital One username and password, use that to log in. If you do not have a Capital One online account, you will need to create one.

Once your account is created, you can activate your card online, make payments, enroll in paperless statements and set up other preferences.

Enroll and Activate Now

Earn rewards everywhere you shop¹

Continue earning7.5^% in rewards on Kohl’s purchases every day.¹

3^% in rewards on gas.¹

2^% in rewards at grocery stores.¹

1^% in rewards on purchases everywhere else Visa is accepted.¹

Start turning everyday purchases into more rewards

Use your Kohl’s Rewards Visa everywhere you shop and watch your rewards add up.

Once your card is activated, you’re ready to shop.

Shop Kohl’s Now

Here is how it works

You earn it

Earn rewards on purchases everywhere when you shop with your Kohl’s Rewards Visa.

Your rewards turn into Kohl’s Cash®

Your rewards balance will be converted and issued in $5 Kohl’s Cash increments on the first day of the following month.

You spend it

You will have 30 days to spend your Rewards-issued Kohl’s Cash. Not valid on Sephora at Kohl’s.

Frequently asked questions

Here are some frequently asked questions, but please visit our FAQ page for even more information.

Top questions

How is the Kohl’s Rewards® Visa reported in my credit report?

When can I activate my Kohl’s Rewards® Visa?

Right now! Activate your new card and start earning rewards on purchases everywhere Visa is accepted—not just Kohl’s®. Just follow the steps to activate and begin taking advantage of your expanded rewards earning power. To activate your card online:

Grab your card. You will need some card info to activate it.
Go to Kohls.capitalone.com to get started. You may need to provide some personal information, including your date of birth and Social Security number for security purposes.
Set up your account. You will need a Capital One account to activate your card online. You can sign in to your existing account or create one.
Follow the prompts. Once you are signed in, follow the prompts to activate your card.

Or you can activate by phone by calling 888-249-3787. Once you activate your new card, be sure to destroy any old cards.

What has changed about the way I make payments?

There have been a few payment-related changes: Payment cutoff time: Payments made by mobile, online or over the phone by 8 p.m. ET, Monday–Saturday, will be credited to your account on the same day. Mail payments received by 5 p.m. local time at our processing center will be credited to your account on the same day. Payments made on a Sunday, Thanksgiving, Christmas or New Year’s Day may not be credited on the same day. However, if your payment due date falls on a Sunday or one of these holidays, then payments made on that date will be credited as of that date. Payments in any other form may not be credited as of the day we receive them. Online: You can make online payments through Capital One’s website or mobile app. Mail: Your statements have a new design and a new payment address. Your mailed statement will include a pre-addressed envelope for your payment. Send all payments to Capital One at the address printed on your statement. Phone: The servicing phone number has changed, along with some changes to the menu options. Please use the number on the back of your card. In Store: Payments made at Kohl’s stores may be accepted as a courtesy. Payments may not be credited the same day they are received.

Were there any payment interruptions?

Yes, any one-time payments scheduled in the old online servicing system after June 22 were canceled. If you would like to make an online payment in the Capital One online servicing system, you will need to enroll at Kohls.capitalone.com. Once you are enrolled, you can make and schedule payments online. You can also set up your account preferences, such as paperless statements and automatic payments.

What if I didn’t get a new card?

FAQ page

Other questions or comments?

If you have a question or need any additional information not provided here or within the FAQs page, please let us know in the feedback link below.

If you have a question that requires a direct response, you can also reach us at 888-647-1712.

1Kohl’s Rewards® Visa cardholders will earn Kohl’s rewards at the following rates of the transaction subtotal for qualifying purchases made with their Kohl’s Rewards® Visa linked to their Kohl’s Rewards® Account:

7.5% at Kohl’s stores or Kohls.com, excluding gift cards;
3% on gasoline purchases made at merchants whose primary line of business is the sale of automotive gasoline that can be purchased inside the service station or at the automated fuel pump;
2% at grocery stores (grocery purchases made at discount stores or superstores, including warehouse clubs (e.g., Costco or Walmart) and convenience stores will earn 1%);
1% on purchases everywhere else Visa is accepted

Kohl’s uses merchant category codes to determine whether your purchase is within a certain category that earns additional Kohl’s rewards. Merchants determine the merchant category code used to identify transactions, which could impact the amount of Kohl’s rewards you earn. Kohl’s is not responsible for merchant category codes used by merchants.

Qualifying purchases are calculated after all coupons and/or discounts are applied, before shipping, fees or tax is imposed and do not include the purchase of gift cards at Kohl’s. If merchandise from a qualifying purchase that earns Kohl’s rewards is returned or price adjusted, the value of the earned Kohl’s rewards and/or Kohl’s Cash® will be reduced to reflect any unearned value. Cash advances, balance transfers, and account access checks are not considered purchases and will not earn Kohl’s rewards.

The Kohl’s Rewards® program is provided by Kohl’s. For program details and full terms, please visit Kohls.com/KohlsRewardsTerms.

Please note that if you are deemed no longer eligible for the Kohl’s Rewards Visa as of June 22, 2023, the changes described on this page will not apply. You will receive a communication if this occurs.

The Kohl’s Rewards® Visa and services are offered by Capital One, N.A., pursuant to a license from Visa Inc. Visa is a registered trademark of Visa International Service Association.